Terms and Conditions

The Important Stuff....

The terms and conditions of using our services.

Below are our coaching, consulting, courses and membership terms and conditions. Please scroll down and read carefully.

Coaching Terms and Conditions

The terms and conditions below apply to all coaching and mentoring services provided by “Dan Jackson, Dans the Engineer, DTE, or Dan Jackson AKA Dans the Engineer” (DTE) to any individual or organisation (“the client”) and constitute the contract for the service provided. The term ‘coaching’ as here used covers life coaching, personal coaching, executive coaching and business coaching for clients and where applicable includes mentoring, consulting or supervision services provided for clients, coaches or others.

1 UNDERSTANDING

 

1.1 Coaching is not psychological counselling or any type of therapy and should not be construed as such.

1.2 In return for the fees payable by the client (or by a third party on their behalf), DTE agrees to provide the service in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

1.3 The date that the client pays the first invoice for the coaching services shall be deemed to be the start date for the service. Payment by the client for the invoice of coaching services or participation by the client in the first coaching session constitutes acceptance of these terms and conditions. The client will be asked to agree to these terms and conditions when ordering coaching services by DTE.

2 RESPONSIBILITY AND COMMITMENT

 

2.1 DTE will seek to enable the client to set and achieve goals that will help to bring about desired outcomes for the client. The client has sole responsibility for any decisions they may make following coaching with DTE. DTE accepts no liability for the client’s actions. DTE has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or to achieve their desired outcomes or goals.

3 CONFIDENTIALITY

 

3.1 Personal information or business information supplied to DTE by the client in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law.

3.2 DTE will respect the client’s privacy and seek written permission before disclosing they are a client.

3.3 The client will require written permission before disclosing they are a client of DTE.

3.4 All documentation and information relating to the client will be held according to the Data Protection 2018, except as required by law (read more about our privacy policy here).

4 BOOKING

 

4.1 If a Client wishes to book coaching, they can choose a coaching plan as advertised on our website. It is the Client’s responsibility to ensure they are confident they understand what the plan includes. They can contact us for any clarification what plans include.

4.2 One off subscription – If a plan is advertised as a one-off subscription, the Client will pay one payment only as advertised. There will be no automatic renewal unless the Client agrees in writing via email or message to DTE that they wish to order further sessions. The amount due will be the amount originally advertised, unless DTE updates the price list which shall be shown on the website or DTE advises the Client otherwise.

4.3 Monthly subscription – If a plan is advertised as a monthly subscription, the Client will pay the monthly amount advertised for a duration of 6 months unless advertised otherwise. After the term of the subscription, the monthly payments will continue unless cancelled by the Client. The Client can cancel in writing to DTE via email. The payments will stop at the point of cancelling. If the term finishes, the cost of the new monthly payments will be the updated cost of the plan as advertised on the website.

4.4 To book a plan, the Client is to order via the website. Once a plan is chosen, the Client will be directed to an order form where information will be required to book the services. The Client will need to agree they have read and agree to our Terms and Conditions and Privacy Policy.

4.5 Once the Client agrees to the Terms and Conditions and Privacy Policy and books the plan, the Contract between the Client and DTE starts.

5 PAYMENT

 

5.1 Once the order form is submitted, you will be directed to a payment form where you can choose your method of payment. Our methods of payment are BACS online bank transfer, Debit or Credit Card or PayPal. The Client will also be sent the invoice.

5.2 Payment is required within 14 days from the date the services were ordered.

5.3 Once payment is received, we shall send a payment confirmation.

5.4 For on-going payments, it is the Clients responsibility to ensure payments are paid on time. We have a number of easy methods of payments.

5.5 Should a payment not be made when due, we reserve the right to cancel our contract and/or postpone or refuse any services that are included or excluded in your plan.

6 COACHING PROCEDURE

 

6.1 The first time a Client orders coaching with DTE, they are entitled to a free 30-minute coaching session. This offer is available once only for a Client. The free session can be redeemed within 6 months of ordering the coaching sessions and will be the first ever session.

6.2 Coaching is only available for Clients who have paid their invoice. All services are to be paid in advance as per the payment terms.

6.3 A session is usually 30 minutes, but ultimately the plan will include a number or minutes over a period of time. The number of sessions may vary and can be carried out in one session or multiple session depending on what you agree with DTE.

6.4 The coaching schedule will be arranged between DTE and the client and can be booked up to 3 months in advance. DTE will recommend the frequency of coaching sessions based on a professional assessment of the client’s requirements. This recommendation is not binding and may be altered and adjusted throughout the coaching journey by mutual agreement, in accordance with the terms set out in this agreement.

6.5 The Client’s plan will include a number of minutes for sessions for the time period specified. For monthly subscription plans, additional session can be booked at the price per 30-minutes advertised on the website. For one off subscription plans, you can book another set of sessions as per the plan you agreed to.

6.6 The Client must have WhatsApp and the ability to use WhatsApp to communicate with DTE for the services offered.

6.7 Coaching will take place between the client and their coach via Whatsapp call (client calls coach). Occasionally, DTE may suggest for a WhatsApp video call if suitable. Unless otherwise agreed, the client is responsible for calling DTE at agreed times.

6.8 DTE may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these tasks, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes. Where possible, clients are requested to submit any information requested by DTE relating to assignments at least 24 hours before the coaching session when they are to be discussed. DTE will provide feedback on completed assignments during coaching sessions.

6.9 The client may contact DTE by WhatsApp chat between sessions to share a success or seek clarification on a coaching issue. Support between sessions is seen by DTE as a necessary part of the coaching process. DTE will always advise a client in advance if the nature of a client’s contact is likely to incur an additional charge, and no such charges will be imposed without the client’s agreement.

6.10 Should the Client wish for DTE to carry out research or tasks to help success of their achievements, DTE may agree to do so but the time taken will be taken from the amount of coaching time included in the plan.

7 CANCELLATION AND RE-ARRANGING SESSIONS

 

7.1 Should the Client not be able to attend an agreed meeting time for a session, they will still be allocated a minimum of 30 minutes of coaching time (or more if a longer session had been agreed), unless the Client provides 48 hours-notice to re-schedule a session.

7.2 If the Client is unable to commit to the monthly amount of session time within the plan, they will still be charged.

7.3 Should DTE not be able to attend an agreed meeting time for a session, the Client will be offered an alternative session appointment and no time for the cancelled appointment will use up any time in the coaching plan.

7.4 Should DTE not be able to commit to the monthly amount of session time within the plan, the Client will be offered the lost time for the next month only.

8 CANCELLATION

 

8.1 Once a coaching plan has been ordered and paid for, the plan is not refundable. In extreme circumstances, DTE may consider offering a partial or full refund for any services.

 

8.2 The plan will continue for the term advertised on the website. It will automatically continue once the term finishes at the new rate advertised on the website. The Client can cancel the plan at the end of the plan term at any point and the payments will no longer be charged.

 

8.3 If a Client fails to make payment, DTE will cancel their plan.

 

8.4 Once a plan is cancelled, the Client is no longer entitled to any services or products included in their plan including courses, membership and documents. The Client is unable to use any content that is subject to Copyright that they would have been provided permission to use when a plan was active.

 

8.5 DTE reserves the right to cancel any plan for a Client who is abusive or unprofessional online, on social media, in person or directly to DTE, DTE staff or DTE agents. This includes any activity that may damage the reputation of DTE. No refund shall be provided in these circumstances.

 

9 LIABILITY

 

9.1 DTE’S TOTAL AGGREGATE LIABILITY IN RESPECT OF ALL CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH YOUR BOOKING AND/OR THE CLIENT’S PARTICIPATION IN THE COACHING (WHETHER FOR BREACH OF CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION OR OTHERWISE) SHALL NOT EXCEED THE FEE PAID BY YOU FOR THE COACHING;

 

9.2 DTE SHALL NOT BE LIABLE FOR ANY CLAIM TO THE EXTENT THAT IT RELATES TO LOSS OF PROFITS, GOODWILL, BUSINESS OPPORTUNITY OR ANTICIPATED SAVINGS, INJURY TO REPUTATION, WASTED MANAGEMENT TIME OR INDIRECT, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE HOWSOEVER ARISING AND REGARDLESS OF WHETHER DTE KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF THE LOSS OR DAMAGE IN QUESTION; AND

 

9.3 IF YOU ARE BOOKING ON BEHALF OF ANOTHER PERSON (YOU ARE NOT THE STUDENT YOURSELF), YOU ACKNOWLEDGE AND AGREE THAT ANY CLAIM THAT IS BROUGHT AGAINST DTE FOR ITS FAILURE OR DEFAULT MUST BE BROUGHT BY YOU, NOT THE STUDENT, AND THAT IF, DESPITE THIS, THE STUDENT BRINGS A CLAIM AGAINST DTE (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE) YOU WILL INDEMNIFY DTE AGAINST ALL LOSSES, DAMAGES, CLAIMS, COSTS AND EXPENSES (INCLUDING LEGAL EXPENSES) THAT IT SUFFERS OR INCURS AS A RESULT OF THAT CLAIM, INCLUDING ANY AMOUNT THAT MAY BE AWARDED TO THE STUDENT.

 

9.4 THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, CUSTOM, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

 

9.5 NOTHING IN THIS AGREEMENT SHALL LIMIT OR EXCLUDE DTE’S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, AND/OR FOR ANY OTHER LOSS OR DAMAGE THE EXCLUSION OR LIMITATION OF WHICH IS PROHIBITED BY ENGLISH LAW.

 

9.6 DTE accepts no liability or responsibility for any action caused by you on or off social media within your career, business or personal life. By accepting the course Terms and Conditions, you acknowledge that you are responsible for your own actions regardless of advice providing within any course.

 

10 NO GUARANTEE OF SUCCESS – PLEASE READ CAREFULLY

 

10.1 Completion of the coaching does not guarantee the Client’s success. DTE makes no representation, warranty or guarantee as to such success. Any statement made to you by DTE or our staff regarding the likelihood of obtaining employment and/or the Client’s potential earnings shall be treated as a matter of opinion and not a representation and shall be non-binding.

 

11 MEMBERSHIP

 

11.1 Some plans include a Membership. If the plan includes full membership, the membership shall remain active for the duration of the plan.

 

11.2 If the plan is cancelled, the Client may still be able have a free membership unless the DTE cancels the Clients plan.

 

11.3 Please see terms and conditions for Memberships for more details.

 

12 COURSES

 

12.1 Some plans include free enrolment or discounted enrolment onto selected Courses.

 

12.2 It is the sole discretion of DTE to decide what courses are included in the plan and this may change from time to time.

 

12.3 Please see terms and conditions for Courses for more details.

 

13 COMPLAINTS

 

13.1 We are dedicated to the ongoing improvement of our services to our clients.

Should you have a complaint or feedback about our company or any staff within the company, should you have received our services or not, complaints can be made in writing via email to hello@danstheengineer.co.uk.

 

14 NOTICE OF THE RIGHT TO CANCEL

 

14.1 As part of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 (if applicable)

 

You have the right to cancel this contract starting 14 days from the day this contract is made and shall have any deposits returned provided you have informed us in writing or by using our cancellation form and do not meet either of the points below.

Where this contract has been started within the cancellation period, you have the right to cancel but will have to pay for all materials that have been purchased and labour that has been completed up to the time you inform us of your decision to cancel.

 

You shall lose your right to cancel the contract if the contract has been performed fully within the cancellation period.

 

15 FEEDBACK

 

15.1 Feedback about the service is welcomed and encouraged and can be given during a coaching session or by writing via email to hello@danstheengineer.co.uk.

15.2 From time to time, DTE will ask the Client to provide a review that will be publicly available. This is not compulsory by the Client but is welcomed.

16 DATA PROTECTION – PLEASE READ CAREFULLY

 

16.1 A copy of our privacy notice can be found when you order along with these terms and conditions. If you have not received a copy, please contact us and we will be happy to provide a copy.

 

16.2 The DTE privacy notice describes what type of personal data it may hold about you (and, if you are booking on behalf of someone else, how it will use that personal data and your (and, where applicable, the Student’s) rights in respect of that privacy notice. You must read the privacy notice carefully and let DTE know if you have any questions.

 

16.3 If you are booking on behalf of someone else you agree that you will give the Student a copy of the privacy notice, explain its purpose and ask the Student to read it.

 

16.4 You agree to indemnify DTE against all losses, damages, claims, costs and expenses (including legal expenses) that it suffers or incurs as a result of your failure to comply with this term 10.3, including any regulatory fines or penalties and any claims brought by the Student against DTE.

 

17 COPYRIGHT NOTICE

 

17.1 This document is © DTE and/or its licensors and is intended solely for use by DTE.

Customers may make personal copies of this document for their own reference and (where booking on behalf of someone else) may provide a copy to the Student.

Except as described above, no part of this document may be copied or reproduced without DTE’s express prior written consent. All rights reserved.

 

 

T+C’s Updated 9:00pm 03/06/2019

Consulting Terms and Conditions

The terms and conditions below apply to all coaching and mentoring services provided by “Dan Jackson, Dans the Engineer, DTE, or Dan Jackson AKA Dans the Engineer” (DTE) to any individual or organisation (“the Client”) and constitute the contract for the service provided. The term ‘consulting’ as here used covers providing consultancy services to the Client.

Definitions

In this Agreement, unless the context otherwise requires the following words and expressions have the following meanings:

“Agreement”  –  This Consultancy Service Agreement including each and every Statement of Works;

“Business Day”  –  A day other than a Saturday or Sunday when the main clearing banks in London are open for a full range of business banking transactions;

“Business Expenses”  –  an expense used to carry out the Services such as train fares, parking or mileage charged at a rate of £0.45 per mile from the home of the person carrying out the work to the place of business.

“Data Protection Legislation”  –  the General Data Protection Regulation (EU 2016/679) and any amendment of replacement of it in force in England from time to time;

“Deliverables”  –  the outputs from the provision of the Services including those described in Schedule 1 or in any Statement of Works;

“Intellectual Property Rights”  –  all patents, rights to inventions, utility models, copyright and related rights, trademarks, trade, business and domain names, rights in goodwill and to sue for passing off, rights in design, rights in computer software, database right, moral rights and other intellectual property rights, in each case whether registered or unregistered and including all applications for and all renewals or extensions of such rights and all similar or equivalent rights or forms of protection in any part of the world;

“Services”  –  the services to be provided by the Company as specified in Schedule 1 or in any Statement of Works;

“Statement of Works”  –  a statement agreed between the Company and the Client from time to time specifying works to be carried out by and deliverables to be provided by the Company which could be stated within an email.

“Working Day”  –  a Business Day between the hours of 0900 to 1500 with a ½ hour break for lunch.

1. Interpretation

1.1          Any reference in this Agreement to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.

1.2          The headings in this Agreement are for convenience only and shall not affect its interpretation.

1.3          Any reference to a clause or Schedule shall be construed as a reference to a clause of or schedule to this Agreement unless expressly stated to the contrary.

1.4          Any reference to a statute or statutory provision is to it as from time to time in force as amended or re-enacted.

1.5          Use of the word “including” is without prejudice to the generality.

2. Provision of the Services

The Company shall provide and perform the Services on the terms and conditions of this Agreement and will do so:

2.1          in compliance with all applicable laws, regulations, codes of practice and professional standards;

2.2          with reasonable skill and care;

2.3          in accordance with the terms of this Agreement, including the timescales specified in Schedule 1 or any Statement of Works;

2.4          in accordance with good professional practice.

3. Personnel

3.1          The Company shall use its reasonable endeavours to ensure that the same personnel provide the Services in order to maintain consistency and build a relationship with the Client.

3.2          The Company shall use its reasonable endeavours to ensure that its personnel comply with the Client’s site regulations when the Company’s personnel are on the Client’s premises.

3.3          The Client shall not at any time during the term of this Agreement or for a period of 12 months following its expiry or termination employ or solicit for employment or engage on any basis any member of the Company’s personnel (whether employed or engaged on some other basis by the Company).

3.4          The Client acknowledges the cost to the Company of losing and replacing any such person and the Client agrees that if it breaches the provisions of clause 4.3, the Client shall pay to the Company by way of liquidated damages a sum equal to the greater of (i) £50,000; and (ii) an amount equal to the person’s aggregate annual gross remuneration package.

4. Obligations of the Client

4.1          The Client shall provide the Company with such information and access to such facilities and personnel as the Company shall reasonably require in order to provide the Services.

4.2          The Client shall make such decisions and provide such instructions as the Company shall require and at the time that the Company requires to enable the Company to provide the

4.2          The Client acknowledges that the Company’s ability to provide the Services and to meet any timeframe agreed for the provision of the Services is dependent on the Client providing that information and access and providing those decisions and instructions at the times required by the Company.

5. Intellectual Property

5.1          Any pre-existing Intellectual Property Rights of either party that are made available for use in connection with the provision of the Services shall remain vested in that party; the other party shall have a licence to use those rights so far as may be necessary to enable that party to provide or to enjoy the benefit of the Services.

5.2          All Intellectual Property Rights that are created in the course of the provision of the Services and in the Deliverables shall belong to the Company; the Client shall have a royalty free, perpetual licence to use those rights as envisaged by this Agreement to enable the Client to have the benefit of the Services and the Deliverables for use within the Client’s own business.

5.3          The Company warrants to the Client that the Deliverables will not in any way infringe the Intellectual Property Rights of any other person and the Company will indemnify the Client and keep the Client fully indemnified in respect of any losses, liabilities, demands, actions and claims that the Client might incur or suffer as a result of any breach of this warranty.

5.4          If the indemnity in clause 6.3 is to be called upon the Client shall:

5.4.1       promptly notify the Company in writing of the claim;

5.4.2       make no admission or settlement without the Company’s prior written consent;

5.4.3       allow the Company to have control over the conduct of the claim including any litigation; and

5.4.4       give the Company such assistance and information that the Company reasonably requires.

5.5          The Company shall have no liability under the indemnity in clause 6.3 where the alleged infringement arises from the Client using the Deliverables in any manner or for any purpose other than those for which they were provided.

6. Confidentiality

6.1          The Company and the Client may during the course of this Agreement and in connection with the Services obtain information relating to the other party which is not made available generally by that other party (“Confidential Information”).

6.2          The receiving party shall:

6.2.1       keep all Confidential Information confidential and not disclose it to any person (save as required by law); and

6.2.2       use the Confidential Information only for the purpose for which it was provided and for no other purpose.

7. Data Protection

7.1          Both parties will comply with all applicable requirements of the Data Protection Legislation. This is in addition to, and does not relieve, remove or replace, a party’s obligations under the Data Protection Legislation.

7.2          The parties acknowledge that for the purposes of the Data Protection Legislation, the Client is the data controller and the Company is the data processor (where “Data Controller” and “Data Processor” have the meanings as defined in the Data Protection Legislation).

7.3          The Client will ensure that it has all necessary appropriate consents and notices in place to enable lawful transfer of the personal data to the Company for the duration and purposes of this agreement.

7.4          The Company shall, in relation to any personal data processed in connection with the performance by the Company of its obligations under this agreement:

 

7.4.1        process that personal data only for the purposes of this agreement or on the Client’s written instructions;

7.4.2       ensure that it has in place appropriate technical and organisational measures, to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures (those measures may include, where appropriate, pseudonymising and encrypting personal data, ensuring confidentiality, integrity and availability of its systems and services, and regularly assessing and evaluating the effectiveness of the technical and organisational measures adopted by it;

7.4.3       ensure that all personnel who have access to and/or process personal data are obliged to keep the personal data confidential; and

7.4.4       not transfer any personal data outside of the European Economic Area unless the following conditions are fulfilled:

7.4.4.1    the Company has provided appropriate safeguards in relation to the transfer;

7.4.4.2    the data subject has enforceable rights and effective legal remedies;

7.4.4.3    the Company complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any personal data that is transferred; and

7.4.4.4    the Company complies with the Client’s reasonable instructions notified to it in advance with respect to the processing of the Personal Data;

7.4.5        assist the Client in responding to any request from a data subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;

7.4.6        notify the Client without undue delay on becoming aware of a personal data breach;

7.4.7        at the Client’s written direction, delete or return personal data and copies thereof to the Client on termination of this agreement unless required by applicable law to store the personal data;

7.4.8        maintain records and information to demonstrate its compliance with these provisions.

8. Fees

8.1          The Company shall charge and the Client shall pay the amounts set out or calculated in accordance with Schedule 1 and/or the relevant Statement of Works.

8.2          Where the fees are to be calculated on a time and materials basis, the Company may increase those fees on giving not less than one month’s written notice to the Client.

8.3          Any sums stated in this Agreement (including in the Schedule and in any Statement of Works) are expressed exclusive of VAT and all other taxes which, where applicable, will be added and payable by the Client in addition.

8.4          The Client shall in addition reimburse the Company for expenses including those that are specified in Schedule 1 or the relevant Statement of Works provided they are reasonable and properly incurred.

9. Payment

9.1          The Company shall invoice the Client on the basis set out in the Schedule or in the relevant Statement of Works or, if payment details are not set out, monthly in advance.

9.2          The Client shall pay all valid and properly submitted invoices not later than 5 days after they are received or at such other times as may be specified in the Schedule or the relevant Statement of Works.

9.3          If the Client does not pay any invoice by the due date for payment the Company may, without prejudice to any other rights and remedies that it may have:

9.3.1       suspend provision of the Services until payment in full including any interest is received; and/or

9.3.2      charge interest on the sum outstanding at the rate set by the Late Payment of Commercial Debts (Interest) Act 1998.

9.4          The Client shall pay all invoices in full without any set-off or deduction.

10. Duration

This Agreement shall commence on the date stated at the beginning and shall continue in force, subject to early termination in accordance with the next following clause, until
terminated by either party giving to the other not less than one months’ notice, such notice to expire at any time unless a specified time is provided in the Schedule or Statement of Works.

11. Termination

Either party may terminate this Agreement forthwith on notice to the other party if that other party:

11.1         is in material breach of any of the terms of this Agreement and, where the breach is capable of being remedied, fails to remedy the breach within 20 Business Days of service of notice specifying the breach and requiring it to be remedied;

11.2        has a petition granted for its winding up or has a liquidator, administrator, receiver or administrator appointed in respect of it, enters into an arrangement with its creditors or ceases, or threatens to cease, trading.

12. Consequences of Termination

12.1       Termination under clause 11 or clause 12 may be in respect of any individual Statement of Works or in respect of this Agreement including all Statements of Works.

12.2       On termination of this Agreement for any reason and at the end of the provision of the Services, the Company shall return all property, equipment, documentation and other things provided to it by the Client in connection with the provision of the Services.

12.3       Termination of this Agreement or any Statement of Works shall not affect any right or remedy which has accrued due at the time of termination.

13. Liability

13.1       Nothing in this Agreement shall limit or exclude the liability of either party for death or personal injury caused by the negligence of that party, its employees, agents or sub-contractors, or for fraud.

13.2       Subject to clause 14.1, the Company shall have no liability to the Client in connection with this Agreement for any loss of profits, loss of revenue, loss of business, loss of contract, loss of goodwill, loss of data or failure to make anticipated savings or any indirect or consequential loss, whether this results from breach of contract, negligence or otherwise.

13.3       Subject to clauses 14.1 and 14.2 the maximum aggregate liability of the Company to the Client under or in connection with this Agreement and whether resulting from breach of contract, negligence or otherwise shall not exceed the amount payable by the Client under this Agreement in respect of the 12 months fees or £1,000,000, whichever is the lower, prior to the date on which such liability arises.

14. Force majeure

14.1       Neither party shall have any liability for any failure to perform or delay in performing any of its obligations under this Agreement if and to the extent that such failure or delay is caused by reasons, circumstances or events beyond the reasonable control of that party.

14.2       If a party is affected by any circumstance or event of the type described in clause 15.1, that party shall notify the other party as soon as reasonably practicable and the parties shall each use all reasonable endeavours to minimise the impact on the obligations that are affected.

15. Personal Agreement

15.1       This Agreement is personal to the Company and the Client and neither of them shall assign any of their rights under this Agreement without the prior written consent of the other.

15.2       The Company may sub-contract part or parts of its obligations under this Agreement but shall remain liable for the performance of those parts that have been sub-contracted.

15.3       The parties do not intend any person who is not a party to this Agreement to have any rights under it whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

16. Entire Agreement

This Agreement (together with any Statements of Works) constitutes the complete and exclusive agreement between the parties in respect of the subject matter to which it relates and supersedes all prior correspondence, agreements and understandings.

17. Status

17.1       The Company and the Client are each independent contractors and nothing contained in this Agreement shall or shall be capable of creating or constituting between them any partnership or joint venture or any relationship of employment or agency.

17.2       The Company shall have no authority to incur any liability or expense on behalf of the Client or to make any promise, representation or commitment that might be binding on the Client without the prior written consent of the Client.

18. Notices

18.1       Any notices that are required under this Agreement shall be in writing and shall be served on the relevant party at its registered office address.

18.2       Notices may be served by:

18.2.1    personal delivery, in which case they shall be deemed to be served when delivered; or

18.2.2   first class pre-paid post, in which case they shall be deemed to be served on the second Business Day after the day of posting.

19. Resolution of Disputes

If any differences or disputes arise between the Company and the Client in connection with this Agreement, they shall use all reasonable endeavours to resolve them by discussions between themselves, escalating the issues through their respective management structures up to their chief executive officers if necessary.

20. Changes, Variations and Waiver

20.1       If either party wishes to propose a change to the Services or any other provision of this Agreement, that party shall inform the other party of the proposed change and the parties shall work together to determine whether they are willing and able to agree the terms that are necessary to implement the change.

20.2       This Agreement may only be varied or any right under this Agreement waived by a written document signed by authorised representatives of both parties.

20.3       If a party does not on any occasion insist on the strict observance or performance of any rights under or of any provision of this Agreement, that will not amount to a waiver of those rights or that provision.

21. Severability

21.1       If any provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable.

21.2      If such modification is not possible, the relevant provision or part-provision shall be deemed deleted.

21.3      Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this Agreement.

22. Law and Jurisdiction

This Agreement and everything arising in connection with it, including non-contractual matters, shall be governed by English Law and the parties submit to the exclusive jurisdiction of the courts of England.

23. Copyright Notice

23.1 This document is © DTE and/or its licensors and is intended solely for use by DTE.

Customers may make personal copies of this document for their own reference and (where booking on behalf of someone else) may provide a copy to the Student.

Except as described above, no part of this document may be copied or reproduced without DTE’s express prior written consent. All rights reserved.

 

T+C’s Updated 9:30pm 14/10/2019

Courses Terms and Conditions

These terms and conditions apply to all courses booked with “Dan Jackson, Dans the Engineer, DTE, or Dan Jackson AKA Dans the Engineer, referred to in these terms and conditions as “DTE”.

 

If you place a booking with DTE, and DTE accepts that booking, these terms and conditions will form a legally binding agreement between you and DTE.

 

These terms apply to you whether you are booking a course for yourself or on behalf of one or more other people (such as a relative or your employees or contractors). Where these terms refer to “you”, this means the person who is placing the booking, whether or not you are the person attending the course. Where these terms refer to the “Student”, this means the person or people who will be attending the course, whether that is you or a person you are booking on behalf of.

 

If you are booking a course for yourself, you must comply with all of the obligations set out in the terms and conditions, whether they refer to “you” or the “Student”. If you are booking on behalf of one or more other people, you must comply with the obligations which refer to “you” and you must ensure that the person or people you are booking on behalf of comply with all the obligations that refer to the “Student”.

 

1 BOOKING

 

1.1 If you wish to book a place on one of DTE’s courses, you may do so either via our website by filling out an enrolment form and accepting our Terms and Conditions.

 

1.2 Acceptance of a booking by DTE constitutes as an email confirmation from our team or being sent access to the course by our team. DTE will assess the information provided with your booking and consider whether it believes the Student is eligible to be enrolled on the course and whether the course is otherwise appropriate for the Student.

 

1.2 We reserve the right to refuse anybody completing the course without justification.

 

1.3 If DTE declines to enrol the Student for any reason or if, after accepting the Student’s enrolment DTE subsequently discovers information which gives it reasonable grounds to believe that the course is not appropriate for the Student for any reason, DTE may cancel the booking and will notify you accordingly. Where this happens then, unless the reason for the cancellation was your non-compliance with the terms (including, where you are booking on behalf of someone else, your failure to ensure that the Student complies with the obligations applicable to him/her) DTE will give you a full refund of any sums you have already paid.

 

1.4 The Client will be provided an invoice when making a booking. Payment by the Client does not constitute as acceptance of a booking. If DTE receives payment, and does not accept the booking, the Client will be issued a refund via BACS online bank transfer.

 

1.5 The additional services such as feedback and suggestions are subject to availability. If you have opted for the additional services on your enrolment, we shall notify you if this service is not available on your confirmation email and invoice. We apologise for any inconvenience and reserve the right to refuse the service without justification.

 

1.6. If the additional service is unavailable once you have paid, we shall inform you and a refund for the additional service only shall be provided.

 

1.7 You are required to submit your exercise tasks as per the instructions provided with the course within 3 months of date of purchase of the course. We reserve the right to refuse providing feedback and suggestions if you submit the information after this timeframe and money will not be refunded.

 

1.8 Some courses will be revised from time to time. By purchasing a course, you are only purchasing the revision at the time of purchase.

 

2 PAYMENT

 

2.1 All course fees are to be paid in full by you within 14 days of receiving the invoice.

 

2.2 Payments can be made by BACS transfer (Online Bank Transfer), PayPal or Debit or Credit card transaction as per the details on your invoice.

 

2.3 All courses are non-fundable once you have agreed to purchase the course and agreed to the Terms and Conditions, unless DTE does not accept the booking.

 

2.4 Access to the course(s) will be sent to you once payment has been made.

 

3 COURSE REQUIREMENT

 

3.1 You agree that you have an email address to receive the electronic course and are able to receive and view PDF documents.

 

3.2 The courses can usually be completed on any mobile, tablet or desktop device (unless stated) that can accept and read PDF documents (unless restricted) and view and edit Microsoft Excel and Word documents.

 

3.3 All courses are in English language. By placing a booking, you confirm that the Student can understand spoken English and write and read proficiently in English.

 

3.4 The student may be required to have a LinkedIn account.

 

3.5 All courses are required to be completed within 3 months from date of purchase.

 

4 COURSE PAPERWORK

 

4.1 All paperwork will be sent to you by email. Copyright in all course materials is owned or licensed by DTE. Copying, adaptation or other use without the written permission of DTE is strictly prohibited.

 

4.2 The course is strictly for use for the ‘student’ only and not for the person ordering the course. The course cannot be shown or sent to anyone else other than the ‘student’. If the course is required for more than one person, it can be purchased multiple times. The content is not permitted to be used elsewhere for both personal or commercial reasons.

 

5 CANCELLATION

 

5.1 The courses are instant as they are self-study. Once you order the course, you will be sent an invoice and the amount owed is due within 14 days. There is no cancellation policy so please ensure you are confident to purchase before ordering. Our team are happy to help with any questions you have.

 

5.2 Once paid, a deposit is non-refundable and non-transferrable.

 

6 LIABILITY

 

6.1 DTE’S TOTAL AGGREGATE LIABILITY IN RESPECT OF ALL CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH YOUR BOOKING AND/OR THE STUDENT’S PARTICIPATION IN THE COURSE (WHETHER FOR BREACH OF CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION OR OTHERWISE) SHALL NOT EXCEED THE FEE PAID BY YOU FOR THE COURSE;

 

6.2 DTE SHALL NOT BE LIABLE FOR ANY CLAIM TO THE EXTENT THAT IT RELATES TO LOSS OF PROFITS, GOODWILL, BUSINESS OPPORTUNITY OR ANTICIPATED SAVINGS, INJURY TO REPUTATION, WASTED MANAGEMENT TIME OR INDIRECT, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE HOWSOEVER ARISING AND REGARDLESS OF WHETHER DTE KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF THE LOSS OR DAMAGE IN QUESTION; AND

 

6.3 IF YOU ARE BOOKING ON BEHALF OF ANOTHER PERSON (YOU ARE NOT THE STUDENT YOURSELF), YOU ACKNOWLEDGE AND AGREE THAT ANY CLAIM THAT IS BROUGHT AGAINST DTE FOR ITS FAILURE OR DEFAULT MUST BE BROUGHT BY YOU, NOT THE STUDENT, AND THAT IF, DESPITE THIS, THE STUDENT BRINGS A CLAIM AGAINST DTE (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE) YOU WILL INDEMNIFY DTE AGAINST ALL LOSSES, DAMAGES, CLAIMS, COSTS AND EXPENSES (INCLUDING LEGAL EXPENSES) THAT IT SUFFERS OR INCURS AS A RESULT OF THAT CLAIM, INCLUDING ANY AMOUNT THAT MAY BE AWARDED TO THE STUDENT.

 

6.4 THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, CUSTOM, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

 

6.5 NOTHING IN THIS AGREEMENT SHALL LIMIT OR EXCLUDE DTE’S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, AND/OR FOR ANY OTHER LOSS OR DAMAGE THE EXCLUSION OR LIMITATION OF WHICH IS PROHIBITED BY ENGLISH LAW.

 

6.6 DTE accepts no liability or responsibility for any action caused by you on or off social media within your career, business or personal life. By accepting the course Terms and Conditions, you acknowledge that you are responsible for your own actions regardless of advice providing within any course.

 

7 NO GUARANTEE OF SUCCESS – PLEASE READ CAREFULLY

 

7.1 Completion of the course does not guarantee the Student’s success. DTE makes no representation, warranty or guarantee as to such success. Any statement made to you by DTE or our staff regarding the likelihood of obtaining employment and/or the Student’s potential earnings shall be treated as a matter of opinion and not a representation and shall be non-binding.

 

8 COMPLIANCE WITH DTE RULES

 

8.1 The Student must observe DTE’s rules (as notified to you and/or the Student in writing or by any other means from time to time).

 

8.2 DTE may cancel the Student’s enrolment without reimbursement of fees if the Student commits a serious or repeated breach of the enrolment terms or DTE’s rules or is guilty of gross misconduct (as assessed at DTE’s discretion).

 

9 ADDITIONAL COACHING

 

9.1 DTE offers One on One coaching for a variety of services relating to business growth and social media marketing. You are able to enquire about receiving additional services.

 

9.2 The courses are self-study and do not come with guidance. You can enquire about having additional coaching to supplement your course if you wish, subject to availability.

 

9.3 The additional service of feedback and suggestions is not One on One Coaching with DTE. Please see above clause if you wish for additional assistance with your course.

 

10 COACHING PLANS

 

10.1 Some Coaching Plans by DTE may allow free or discounted access to some courses. The details of what is included will be as advertised when you purchase the plan.

 

10.2 DTE may from time to time change what courses are included in the coaching plans and will be shown on the website. This means some courses that were advertised to be included when you purchased the coaching plan, may not be included throughout the plan duration.

 

11 MEMBERSHIP

 

11.1 Some Memberships by DTE may allow free or discounted access to some courses. The details of what is included will be as advertised when you purchase the membership.

 

11.2 DTE may from time to time change what courses are included in the membership and will be shown on the website. This means some courses that were advertised to be included when you purchased the membership, may not be included throughout the membership duration.

 

12 COMPLAINTS

 

12.1 We are dedicated to the ongoing improvement of our services to our clients.

Should you have a complaint or feedback about our company or any staff within the company, should you have received our services or not, complaints can be made in writing via email to hello@danstheengineer.co.uk.

 

13 NOTICE OF THE RIGHT TO CANCEL

 

13.1 As part of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 (if applicable)

 

You have the right to cancel this contract starting 14 days from the day this contract is made and shall have any deposits returned provided you have informed us in writing or by using our cancellation form and do not meet either of the points below.

Where this contract has been started within the cancellation period, you have the right to cancel but will have to pay for all materials that have been purchased and labour that has been completed up to the time you inform us of your decision to cancel.

 

You shall lose your right to cancel the contract if the contract has been performed fully within the cancellation period.

 

14 FEEDBACK

 

14.1 Feedback about the service is welcomed and encouraged and can be given during a coaching session or by writing via email to hello@danstheengineer.co.uk.

14.2 From time to time, DTE will ask the Client to provide a review that will be publicly available. This is not compulsory by the Client but is welcomed.

15 DATA PROTECTION – PLEASE READ CAREFULLY

 

15.1 A copy of our privacy notice can be found when you order along with these terms and conditions. If you have not received a copy, please contact us and we will be happy to provide a copy.

 

15.2 The DTE privacy notice describes what type of personal data it may hold about you (and, if you are booking on behalf of someone else, how it will use that personal data and your (and, where applicable, the Student’s) rights in respect of that privacy notice. You must read the privacy notice carefully and let DTE know if you have any questions.

 

15.3 If you are booking on behalf of someone else you agree that you will give the Student a copy of the privacy notice, explain its purpose and ask the Student to read it.

 

15.4 You agree to indemnify DTE against all losses, damages, claims, costs and expenses (including legal expenses) that it suffers or incurs as a result of your failure to comply with this term 10.3, including any regulatory fines or penalties and any claims brought by the Student against DTE.

 

16 COPYRIGHT NOTICE

 

16.1 This document is © DTE and/or its licensors and is intended solely for use by DTE.

Customers may make personal copies of this document for their own reference and (where booking on behalf of someone else) may provide a copy to the Student.

Except as described above, no part of this document may be copied or reproduced without DTE’s express prior written consent. All rights reserved.

 

 

T+C’s Updated 9:00pm 03/06/2019

 

 

 

Membership Terms and Conditions

These terms and conditions apply to all memberships booked with “Dan Jackson, Dans the Engineer, DTE, or Dan Jackson AKA Dans the Engineer, referred to in these terms and conditions as “DTE”.

 

If you order a membership with DTE, and DTE accepts that booking, these terms and conditions will form a legally binding agreement between you and DTE.

 

These terms apply to you whether you are order membership for yourself or on behalf of one or more other people (such as a relative or your employees or contractors). Where these terms refer to “you”, this means the person who is ordering, whether or not you are the person who benefits from the membership.

 

1 BOOKING

 

1.1 If a Client wishes to book a membership, they can choose a membership plan as advertised on our website. It is the Client’s responsibility to ensure they are confident they understand what the plan includes. They can contact us for any clarification what plans include.

 

1.2 Monthly subscription – If a plan is advertised as a monthly subscription, the Client will pay the monthly amount advertised for a duration of 12 months unless advertised otherwise. After the term of the subscription, the monthly payments will continue unless cancelled by the Client. The Client can cancel in writing to DTE via email. The payments will stop at the point of cancelling. If the term finishes, the cost of the new monthly payments will be the updated cost of the plan as advertised on the website.

1.3 To book a plan, the Client is to order via the website. Once a plan is chosen, the Client will be directed to an order form where information will be required to book the services. The Client will need to agree they have read and agree to our Terms and Conditions and Privacy Policy.

1.4 Once the Client agrees to the Terms and Conditions and Privacy Policy and books the plan, the Contract between the Client and DTE starts.

 

1.5 Free membership – The client will be expected to book as if they were booking a paid membership except no money will be required. Each month the contents of the restricted members access area may vary.

 

1.6 We reserve the right to refuse anybody membership without justification.

 

2 PAYMENT

 

2.1 All membership fees are to be paid in full by you within 14 days of receiving the first invoice. After the first invoice, fees are to be paid immediately when due.

 

2.2 Payments can be made by BACS transfer (Online Bank Transfer), PayPal or Debit or Credit card transaction as per the details on your invoice.

 

2.3 Fees for memberships are non-fundable once you have agreed to book the membership and agreed to the Terms and Conditions, unless DTE does not accept the booking.

 

2.4 Access to the members restricted access to the website will be sent to you once payment has been made.

 

3 MEMBERSHIP

 

3.1 The paid memberships allow access to a member restricted area within our website. Within the area, the Client will be able to access documents, resources and information exclusive to members of that plan.

 

3.2 The free memberships allow access to a member restricted area within our website. Within the area, the Client will be able to access documents, resources and information exclusive to members of that plan.

 

3.3 The content of some memberships will be revised from time to time. By purchasing a membership, you are agreeing to have access to our members restricted access of our website where will be provide content, resources and information. Each month the contents of the restricted members access area may vary.

 

4 CANCELLATION

 

4.1 Once a membership plan has been ordered and paid for, the plan is not refundable. In extreme circumstances, DTE may consider offering a partial or full refund for any services.

 

4.2 The plan will continue for the term advertised on the website. It will automatically continue once the term finishes at the new rate advertised on the website. The Client can cancel the plan at the end of the plan term at any point and the payments will no longer be charged.

 

4.3 If a Client fails to make payment, DTE will cancel their plan.

 

4.4 Once a plan is cancelled, the Client is no longer entitled to any services or products included in their plan including courses, membership and documents. The Client is unable to use any content that is subject to Copyright that they would have been provided permission to use when a plan was active.

 

4.5 DTE reserves the right to cancel any plan for a Client who is abusive or unprofessional online, on social media, in person or directly to DTE, DTE staff or DTE agents. This includes any activity that may damage the reputation of DTE. No refund shall be provided in these circumstances.

 

5 LIABILITY

 

5.1 DTE’S TOTAL AGGREGATE LIABILITY IN RESPECT OF ALL CAUSES OF ACTION ARISING OUT OF OR IN CONNECTION WITH YOUR BOOKING AND/OR THE STUDENT’S PARTICIPATION IN THE COURSE (WHETHER FOR BREACH OF CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION OR OTHERWISE) SHALL NOT EXCEED THE FEE PAID BY YOU FOR THE COURSE;

 

5.2 DTE SHALL NOT BE LIABLE FOR ANY CLAIM TO THE EXTENT THAT IT RELATES TO LOSS OF PROFITS, GOODWILL, BUSINESS OPPORTUNITY OR ANTICIPATED SAVINGS, INJURY TO REPUTATION, WASTED MANAGEMENT TIME OR INDIRECT, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE HOWSOEVER ARISING AND REGARDLESS OF WHETHER DTE KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF THE LOSS OR DAMAGE IN QUESTION; AND

 

5.3 IF YOU ARE BOOKING ON BEHALF OF ANOTHER PERSON (YOU ARE NOT THE STUDENT YOURSELF), YOU ACKNOWLEDGE AND AGREE THAT ANY CLAIM THAT IS BROUGHT AGAINST DTE FOR ITS FAILURE OR DEFAULT MUST BE BROUGHT BY YOU, NOT THE STUDENT, AND THAT IF, DESPITE THIS, THE STUDENT BRINGS A CLAIM AGAINST DTE (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR STRICT LIABILITY OR OTHERWISE) YOU WILL INDEMNIFY DTE AGAINST ALL LOSSES, DAMAGES, CLAIMS, COSTS AND EXPENSES (INCLUDING LEGAL EXPENSES) THAT IT SUFFERS OR INCURS AS A RESULT OF THAT CLAIM, INCLUDING ANY AMOUNT THAT MAY BE AWARDED TO THE STUDENT.

 

5.4 THE EXPRESS TERMS OF THIS AGREEMENT ARE IN LIEU OF ALL WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS AND OBLIGATIONS IMPLIED BY STATUTE, COMMON LAW, CUSTOM, TRADE USAGE, COURSE OF DEALING OR OTHERWISE, ALL OF WHICH ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

 

5.5 NOTHING IN THIS AGREEMENT SHALL LIMIT OR EXCLUDE DTE’S LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, AND/OR FOR ANY OTHER LOSS OR DAMAGE THE EXCLUSION OR LIMITATION OF WHICH IS PROHIBITED BY ENGLISH LAW.

 

5.6 DTE accepts no liability or responsibility for any action caused by you on or off social media within your career, business or personal life. By accepting the course Terms and Conditions, you acknowledge that you are responsible for your own actions regardless of advice providing within any course.

 

6 COMPLIANCE WITH DTE RULES

 

6.1 The Student must observe DTE’s rules (as notified to you and/or the Student in writing or by any other means from time to time).

 

6.2 DTE may cancel the Student’s enrolment without reimbursement of fees if the Student commits a serious or repeated breach of the enrolment terms or DTE’s rules or is guilty of gross misconduct (as assessed at DTE’s discretion).

 

7 COACHING PLANS

 

7.1 Some Coaching Plans by DTE may include free or paid memberships. The details of what is included will be as advertised when you purchase the plan.

 

7.2 DTE may from time to time change what memberships are included in the coaching plans and will be shown on the website. This means some memberships that were advertised to be included when you purchased the coaching plan, may not be included throughout the plan duration.

 

8 COURSES

 

8.1 Some plans include free enrolment or discounted enrolment onto selected Courses.

 

8.2 It is the sole discretion of DTE to decide what courses are included in the plan and this may change from time to time.

 

8.3 Please see terms and conditions for Courses for more details.

 

9 COMPLAINTS

 

9.1 We are dedicated to the ongoing improvement of our services to our clients.

Should you have a complaint or feedback about our company or any staff within the company, should you have received our services or not, complaints can be made in writing via email to hello@danstheengineer.co.uk.

 

10 NOTICE OF THE RIGHT TO CANCEL

 

10.1 As part of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013 (if applicable)

 

You have the right to cancel this contract starting 14 days from the day this contract is made and shall have any deposits returned provided you have informed us in writing or by using our cancellation form and do not meet either of the points below.

Where this contract has been started within the cancellation period, you have the right to cancel but will have to pay for all materials that have been purchased and labour that has been completed up to the time you inform us of your decision to cancel.

 

You shall lose your right to cancel the contract if the contract has been performed fully within the cancellation period.

 

11 FEEDBACK

 

11.1 Feedback about the service is welcomed and encouraged and can be given during a coaching session or by writing via email to hello@danstheengineer.co.uk.

11.2 From time to time, DTE will ask the Client to provide a review that will be publicly available. This is not compulsory by the Client but is welcomed.

12 DATA PROTECTION – PLEASE READ CAREFULLY

12.1 A copy of our privacy notice can be found when you order along with these terms and conditions. If you have not received a copy, please contact us and we will be happy to provide a copy.

 

12.2 The DTE privacy notice describes what type of personal data it may hold about you (and, if you are booking on behalf of someone else, how it will use that personal data and your (and, where applicable, the Student’s) rights in respect of that privacy notice. You must read the privacy notice carefully and let DTE know if you have any questions.

 

12.3 If you are booking on behalf of someone else you agree that you will give the Student a copy of the privacy notice, explain its purpose and ask the Student to read it.

 

12.4 You agree to indemnify DTE against all losses, damages, claims, costs and expenses (including legal expenses) that it suffers or incurs as a result of your failure to comply with this term 10.3, including any regulatory fines or penalties and any claims brought by the Student against DTE.

 

13 COPYRIGHT NOTICE

 

13.1 This document is © DTE and/or its licensors and is intended solely for use by DTE.

Customers may make personal copies of this document for their own reference and (where booking on behalf of someone else) may provide a copy to the Student.

Except as described above, no part of this document may be copied or reproduced without DTE’s express prior written consent. All rights reserved.

 

 

T+C’s Updated 9:00pm 03/06/2019

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